Resort, Club & Hospitality Management Courses

RMT 1010 INTRODUCTION TO HOSPITALITY MANAGEMENT 3 credits

A discovery course to introduce the student to the various career opportunities in the resort, club and hospitality fields. The course is rich in computer simulations, field trips to area resorts and clubs plus many organized group activities. Note: PGM and PTM students who have completed at least one internship in their field are exempted from the RMT 1010 concentration requirement.

Offered: fall

RMT 1700 INTERNSHIP 1 credit

The internship course affords the student an opportunity for experiential learning at a resort, club, or other hospitality venues under the supervision of a working professional. The internship experience must emphasize customer service and related support functions. The student must complete a minimum of 100 hours at an approved internship site over a period of no less than 8 weeks. The student must abide by the rules and scheduling needs of the internship site.

Prerequisite: RMT 1010 or permission of instructor and the program director/chair Cross-listed: PGM 1700 and PTM 1700

Offered: summer, or if feasible in fall and spring

RMT 2700 INTERNSHIP II 1 credit

The second internship course affords the student an opportunity for experiential learning at a resort, club, or other hospitality venues under the supervision of a working professional. The internship experience must emphasize customer service, staff training, supervision, and control functions. The student must complete a minimum of 100 hours at an approved internship site over a period of no less than 8 weeks. The student must abide by the rules and scheduling needs of the internship site.

Prerequisite: RMT 1010 or permission of instructor and the program director/chair Cross-listed: PGM 2700 and PTM 2700

Offered: summer, or if feasible in fall and spring

RMT 3200 PROCEDURES IN HOSPITALITY MANAGEMENT 3 credits

The course covers the tasks, principles and solutions to the essential functions of the hospitality management field. In a training setting, students use role-playing, team decision-making and consensus building techniques to develop solutions to cases and scenarios. Topics covered include: customer service, events planning, facility operations, supervision, hiring and staffing issues, communication, financial and accounting concepts.

Prerequisite: RMT 1010 or permission of instructor and the program director/chair

Offered: fall or as needed

RMT 3400 CLUB MANAGEMENT AND OPERATIONS 3 credits

This course provides a detailed view of career opportunities and operational challenges in the private club industry. Topics include: the roles of the club governing boards, service excellence, leadership in club operations, quality management system, strategic management, club marketing, human resources, food and beverage operations, financial management, computer systems, golf operations, and club sports operations.

Offered: As needed

RMT 3550 SPORT AND TOURISM CONCEPTS 3 credits

The course is based on a global perspective with examples of the economic, sociocultural and environmental impacts, motivations, marketing, and development principles of sports and tourism activities.

Prerequisite: RMT 1010 or SMA 1010 or permission of the instructor. Cross-Listed: SMA 3550

Offered: As needed

RMT 3600 FACILITY MANAGEMENT AND OPERATIONS 3 credits

Students will explore the sport and hospitality industries from concept and development to management and operation with examples from sports venues such as golf courses, tennis facilities, water sports and spas. The course covers facility planning, staffing, front and back of the house management, physical plant maintenance and sustainability practices. Cross-listed: SMA 3600 and PTM 3600

Offered: As needed

RMT 3700 INTERNSHIP III 3 credits

Students will have the option of substituting RMT 1700 and RMT 2700. This internship course affords the student an opportunity for experiential learning at a resort, club, or other hospitality venues under the supervision of a working professional. The extended internship experience must emphasize advanced concepts customer service, events management, staff training, and supervisory control functions. The student must complete a minimum of 200 hours at an approved internship site over a period of no less than 10 weeks. The student must abide by the rules and scheduling needs of the internship site.

Prerequisite: RMT 1010 or permission of instructor and the program director/chair

Offered: summer or if feasible in fall and spring

RMT 4230 SPORT SALES, MARKETING, AND PROMOTIONS 3 credits

The purpose of this course is to develop promotions, marketing and sales skills within the context of sport management. This provides a comprehensive study of promotions and marketing practices in the industry. Analysis of sport sponsorship, retention strategies and evaluation methods, plus fundraising and promotion of sports services and products to the sports consumer.

Prerequisite: SMA 1010 or RMT 1010 Cross-listed: SMA 4230

Offered: spring

RMT 4300 FOOD AND BEVERAGE MANAGEMENT 3 credits

The course covers the fundamentals of food, beverage and labor controls. The student will be exposed to the concepts of food cost, beverage cost, menu engineering, labor cost, purchasing and inventory requirements, labor factor analysis, staff training and legal issues in the handling and serving of alcoholic beverages. The course is rich in hands- on demonstrations, menu design and costing activities. The course requires a fee to cover specific PGA requirements for PGM students.

Prerequisite: RMT 1700 or equivalent PGM or PTM internship course Cross-listed: PGM 4300 and PTM 4300

Offered: fall and spring

RMT 4500 THE CAPSTONE COURSE 3 credits

Students will review major topics such as strategy, marketing, the use of the Internet, pricing, managing staff, and many other operational challenges facing the hospitality industry. With the use of case studies and research on current topics, students will focus on specific aspects in the management and operation of resorts and clubs. Each student must submit a well-referenced research paper on a topic related to his or her career interests.

Prerequisite: RMT 3400, RMT 3550, and RMT 3600 or permission of instructor and the program director/chair.

Offered: spring

RMT 4850 SPECIAL TOPICS IN RESORT AND CLUB MANAGEMENT 3 credits

In-depth study of current topics in resort management and the hospitality industry. Prerequisite: Permission of instructor and the program director/chair

Offered: as needed

RMT 4990 INDEPENDENT STUDY IN RESORT MANAGEMENT TBA

The course offers opportunity for a well-qualified, upper-division student to engage in special research activity. Prerequisite: Approval by the faculty advisor, the supervising professor, the department chair, the college dean, and the Executive Vice President for Academic Affairs. Offered: as needed