Forward Together: Student Accounts

A masked MU student

Contacting the Office of Student Accounts via telephone or email is encouraged. Masks are required by faculty, staff, students, and visitors when visiting the office and must be worn while inside the Horner Administration Building. In order to maintain capacity guidelines, only the student and one (1) parent/guardian will be allowed with an associate during visitation to the office. We understand this is an exciting time for your family; however, we are required to maintain an appropriate capacity in our office in accordance with federal, state, and university guidelines.

Please download the MyMobile CheckIn App prior to arriving on campus. This will allow you to check into our electronic queueing system. Please be sure to enter your mobile number when checking in through the app, as our associates will contact you when they are available to assist you. This will aid in our building where social distancing is limited.

Maximum capacity guidelines for spaces have been developed. Prominent signs communicate space usage policies, proper distancing for those standing in lines and one-way traffic patterns where necessary.


Please contact our office:

John Shaw – (910) 630-7012 |

Monique McDougald – (910) 630-7018 |

Diana Childress – (910) 630-7619 |

General Email:

MyMobile CheckIn App Download

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