Contact Us
Maintenance: (910) 630-7199
Housekeeping: (910) 480-8418
Submit Work Orders (on campus only)
About Housekeeping & Maintenance
Our mission is to provide clean, well-maintained facilities and manicured landscape in support of student, faculty and staff sharing of experiences as members of the Methodist University family. Directed by the Vice President of Planning and Administration, the two departments have specific responsibilities and duties that relate to the overall support services operation for campus students, faculty and staff.
The Maintenance Department consists of five divisions – carpentry/painters, electrical, HVAC, grounds, vehicle maintenance/dispatch. The primary service hours are 6:30 a.m. – 3:30 p.m., Monday – Friday. The Grounds division service hours are adjusted due to seasonal temperatures in support of safe operations.
The Housekeeping Department provides 24-hour service through the application of three shifts, Monday-Friday. Shift hours are adjusted twice annually for seasonal cleaning assignments.
- First Shift – 5:00 a.m. – 2:00 p.m.
- Cleaning of locations that require faculty/staff access (secure areas), residence halls, intermittent cleaning services and activity/program support.
- Second Shift – 2:00 p.m. – 11:00 p.m.
- Cleaning of residence halls, administrative offices, some athletic facilities, and locations that require faculty/staff access (secure areas)
- Intermittent cleaning requests throughout campus
- Third Shift – 10:30 p.m. – 7:30 a.m.
- Cleaning of academic buildings to include athletic facilities and learning centers, and Berns Student Center
- Scheduled floor care maintenance throughout campus facilities
Both departments provide weekend support with scheduled assignments and or a designated point of contact to respond to emergent situations.
Staff
B.A., Winston-Salem State University; M.P.A., University of Phoenix Training and Management Professional with over 28 years of experience serving as a lead trainer, manager and director providing purpose, vision and mission to support execution and outcomes of stated tasks. Her career includes leadership/management experience in K-12 education, and healthcare/hospital facilities. She has been a member of Delta Sigma Theta Sorority, Inc. for more than 30 years. 
Donna Douglas
Vehicle Dispatcher/Office Manager, Housekeeping & Maintenance
Constance J. Pratt, M.P.A.
Superintendent of Housekeeping
Bio:
