Student Financial Services

You will access your Student Account Information through the myMU Experience. Once you have logged in, you can click on the Billing Link, located on the Monarch Resources Card.

Parents can have access only for purposes of making payment on the account. For steps on adding an Authorized User in TouchNet, please click How to Add Authorized Users.

FERPA is the Federal Education Rights to Privacy Act. This protects the student’s academic, disciplinary, employment, housing, and financial information from being provided to unauthorized individuals. The student can log into their Self Service, click on their name in the upper right corner, and select Student Records Release. Parents will be asked to provide a PIN number when they contact our office via email or telephone for verification.

Your tuition charge is based on the number of credit hours for which you are currently preregistered. Full-time tuition allows you to take between 12 and 18 credit hours of classes. Hours more than 18 will be charged at the overload rate. To be considered a full-time student you must take a minimum of 12 hours of classes. Please note that to be considered a full-time student and receive your full-time financial aid and to be eligible to participate in NCAA Athletics, you must be enrolled in a minimum of 12 semester hours of classes. If you plan to enroll in fewer than 12 semester hours of day classes, please contact Student Financial. Your financial aid may be affected as well.

Students living in a standard residence hall (Garber, Weaver, Pearce, West, or North) will be assigned the All-Access Plan which allows for unlimited meals at our Dining Hall plus $300 in Monarch Dollars each semester.

Students living in apartment style housing (The Village, Cape Fear Commons, and McLean) be automatically assigned a 75-block meal plan. This plan includes 75 meals per semester with $375 in Monarch Dollars. If a resident of our apartments would like to upgrade to the All-Access Plan, they may do so at the cost listed during the first two weeks of the semester and the 75-Block plan will be removed. If a student finds that they need additional meals during a semester, they may purchase an additional 75-Block plan at the cost listed once they have exhausted all meals.

Students can also purchase solely Monarch Dollars at any time throughout the semester.

Commuter Undergraduate students are assigned a mandatory $150 plan, which consists of two meal swipes in the dining hall and $150 in Monarch Dollars to use on campus. Commuters may also be upgraded to one of our commuter block plans as well.

Email communications will be sent to your Methodist Student email account for any missing document(s) that pertain to your financial aid awards. Missing document information will also be available on the Financial Aid Self Service. Please review all notifications for changes. Please contact Kris (910.630.7192) or Casina (910.630.7193) in our Student Financial Services office with questions.

You can register your vehicle and pay for your permit by logging onto your myMU Experience and clicking on the Menu bars. You will then select All Cards. If you type in ID in the search bar the Police and Public Safety card will appear. You can mark this card to appear on your home page to prevent having to search for it each year.  You will then click on Student Vehicle Registration Form. Select the appropriate permit (Full Year/Half Year) and enter all vehicle registration. Select payment type and click Submit. All commuter and residential students planning to have a vehicle on campus must have a valid parking permit each academic year.

Methodist University has partnered with Follett Higher Education Group to provide our students with cost-effective options when obtaining books for the semester. If you have excess Financial Aid, contact Student Financial Services to request the availability to charge course materials to your student account.

If you are enrolled in courses that have course materials made available digitally, the fees for the course materials will be charged to your student account automatically.

The first step is to have your pre-registered classes certified by the University Veteran Services (VA) Office. Our VA representatives will review and certify your classes and available VA funding. This pertains to students receiving any military benefit (Post 9/11 Chapter 33, VR&E Chapter 31, & Chapter 35) except Military Tuition Assistance. The Veteran Services Office is on the first floor of the Berns Student Center, next to the dining hall. Once your classes have been certified, the Veteran Services Office will send notification to the Student Financial Services for review of the benefit statements and financial clearance. An associate will contact the student with any questions. All VA Students are required to complete the Bill Clearance Form, located on myMUExperience in addition to having the classes certified by the VA Office.

Yes. All students using any form of military benefit (except Military Tuition Assistance) must have their classes certified by the Veteran Services (VA) Office.

Active-duty students using Military Tuition Assistance (TA) must contact our Coordinator of Military and Veterans Services, Rocia Serna at 910.480.8476 or Diana Childress, Assistant Director of Student Financial Services at 910.630.7619. They will be able to assist you in using your portal and answer any questions you have about TA. Please note that Chapter 33 benefits and classes are certified at our VA Office on campus.

Our undergraduate main campus students must submit their refund request via an electronic Refund Request Form. An associate will review your request and contact you if there are any issues. Beginning with Fall 2026, when a Parent PLUS Loan is included on a student’s account, the University is required to follow the parent borrower’s designation regarding who should receive any excess funds from the loan. This designation is made by the parent when they apply for the Parent PLUS Loan. Parents must have their student’s Methodist ID number and the FERPA passcode for verification purposes when contacting the office.

MU Online students (undergraduate and graduate) receiving only Federal Title IV funding (Pell grant and Direct Loans), will be issued refunds within 7-14 business days automatically per Federal Title IV requirements. Students do not need to submit a refund request.

MU Graduate students in on-campus programs receiving only Federal Title IV funding will be issued refunds within 7-14 business days automatically per Federal Title IV requirements. The specific program director will notify their students of the exact date of refund. Students do not need to submit a refund request.

Federal Title IV aid cannot be used to pay for items such as books or parking passes without student authorization. Please complete either the Title IV Authorization – Student or Title IV Authorization – Parent (if a PLUS loan is used as payment) and return via email. If the University does not receive the authorization form, we will process refunds in accordance with the Title IV refund requirements and students may have a balance due once refunded.

Many factors play a part in your financial aid package. Your aid may be decreased for several reasons such as exceeding Cost of Attendance, additional resources awarded, withdrawals, grade change, and/or failure to meet Satisfactory Academic Progress (SAP). You should receive notification when changes are made to your financial aid awards. Review any changes carefully and contact Kris (910.630.7192) or Casina (910.630.7193).

Contact your Academic and Career Advisor to begin the withdrawal process. You can also refer to the Official university Withdrawal/Refund Policy, located in the Academic Catalog.